Delivery & Returns


Dispatch is 2 working days.  We send goods out by Royal Mail.

Shipping & Handling:
Postage & Packaging Costs for deliveries within the U.K. are £3.95.  (Free for all order value over £45.00)

We do deliver overseas however delivery charges vary, details at checkout.  If your country is not listed then unfortunately we are unable to deliver there.
Our normal dispatch period is 2 working days, weekends and bank holidays are not classed as working days, using Royal Mail.   We will endeavour to meet your requirements but this may not always be possible.  UK orders should be received within a maximum of 10 working days.  Any UK claims for lost goods will not be entered into until after 11 working days from dispatch.  European orders should be received within a maximum of 20 working days.  Any European claims for lost goods will not be entered into until after 20 working days from dispatch.  For the rest of the world orders should be received within a maximum of 25 working days, and claims will not be entered into until after 25 working days from dispatch.
We do not pay the postage costs of returns.

Please note that we endeavour to check that the quality of all orders shipped meet the high standards that our customers expect.

PRIVACY POLICY takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users and clients in accordance with worldwide practices for customer privacy and data protection. will not release your personal data to any third parties without your consent or as required by law.
Information collected
We collect personal information from you through the use of enquiry and e-commerce forms and every time you e-mail us your details. We use your IP address to help diagnose problems with our server, and to administer our web site.

We collect information about you for two reasons: Firstly, to process your order and secondly to provide you with the best possible service.

The only information that we collect, is that which has been submitted through our online order form and the general enquiry form.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the which? Web Trader Code.
You may receive periodic email newsletters from us. These newsletters contain information on new features and facilities of note at the web site. Our site provides users the opportunity to opt-out of receiving communications from us directly.
Internet-based transfers
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The Privacy Policy Statement does not apply to Third Party Sites.
Changes to these Terms reserves the right, at its discretion, to make changes to any part of the Site. Due to its policy of updating and improving the site, may wish to change these Terms (including those relating to your use of the Content). When terms are changed, we will notify you by publishing details of those changes by including them at the end of these Terms (see "Changes to these Terms"). If you use the Site after we have published or notified you of the changes, you are agreeing now to be bound by those changes. If you do not agree to be bound by those changes, you should not use the Site any further after they are published at the end of these Terms or after you receive notice of them.
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